1. Introduction
Welcome to JointHero.shop (the “Website”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Website. By using this Website, you consent to the data practices described in this policy.
2. Information We Collect
When you visit or interact with JointHero.shop, we may collect the following types of information:
a. Personal Information
- Name, email address, phone number (if provided by you).
- Billing or shipping details (if you purchase through our affiliate links, this is collected by the official retailer, not us).
b. Non-Personal Information
- IP address, browser type, operating system, and other technical details.
- Website usage data (such as pages visited, time spent, and click behavior).
- Cookies and tracking pixels for marketing and analytics.
3. How We Use Your Information
We use the information collected to:
✅ Improve user experience and Website performance.
✅ Provide relevant product recommendations and marketing messages.
✅ Analyze Website traffic and optimize content.
✅ Respond to inquiries and provide customer support.
4. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share data in the following cases:
- Affiliate Partnerships: As an affiliate marketing website, we may share limited user data with our affiliate partners when you make a purchase through our links.
- Third-Party Service Providers: We use tools like Google Analytics, Facebook Pixel, and email marketing software to track and improve our marketing efforts.
- Legal Requirements: If required by law, we may disclose information to comply with regulations or protect our rights.
5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:
🍪 Enhance your browsing experience.
🎯 Serve targeted ads and track conversions.
📊 Analyze Website performance and improve content.
You can control or disable cookies in your browser settings. However, disabling cookies may affect the functionality of our Website.
6. Third-Party Links & Purchases
JointHero.shop contains affiliate links to third-party websites, including the official Joint Hero™ retailer. When you click on these links and make a purchase, you are redirected to their Website.
We do not control or take responsibility for:
- The privacy policies of third-party websites.
- Payment processing, shipping, or product guarantees.
- Data collection practices of the retailer.
Please review the official retailer’s privacy policy before providing personal information.
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to your personal data.
- Request correction or deletion of your data.
- Opt out of marketing communications.
To exercise these rights, contact us at 📧 [email protected].
8. Data Security
We take reasonable measures to protect your personal information, but no online platform is 100% secure. We encourage users to protect their own data by using strong passwords and avoiding suspicious links.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the Website constitutes acceptance of the updated policy.
10. Contact Information
For questions about this Privacy Policy, contact us at:
📧 [email protected]
📍 Box 3031 Fredericton NB E3A5G8